Privacy Policy

Overview

AdGenisPro is operated by Rishabh Ghai, a paid search and social media advertising agency based in Quebec, Canada. When we say "AdGenisPro", "we", "us", or "our", we mean this business entity.

This Privacy Policy explains what personal information we collect when you visit adgenispro.com, use our services, or contact us — and how we handle that information. We are committed to protecting your privacy and handling your data responsibly.

This policy applies to all personal information collected through our website and services. By using our website, you agree to the collection and use of information as described here.

Information We Collect

Information you give us directly

When you fill out a form on our website — including our Free Ads Audit request form and our Contact form — we collect:

• Your first name and last name
• Your business email address
• Your company or business name (if provided)
• Your website URL (if provided)
• Your monthly advertising budget range
• The advertising platforms you currently use
• The subject of your inquiry and any message you write

Information collected automatically

When you visit our website, certain technical information is collected automatically through Google Analytics 4 (GA4) and Google Tag Manager (GTM):

• Pages you visit and time spent on each page
• The website or source that referred you to us
• Your browser type, device type, and operating system
• Your approximate geographic location (city/country level — not your precise address)
• Interactions with the site such as button clicks and form starts
• Your anonymised IP address

Information from third-party services

If you book a call through Calendly or interact with our social media profiles (LinkedIn, Instagram, X), those platforms may share limited information with us such as your name, email, and appointment details. Each of those platforms has its own privacy policy.

How We Use Your Information

We do not use your information for automated decision-making or profiling that produces legal effects or similarly significant impacts on you.

Who We Share Your Information With

We do not sell your personal information. We share data only in the following circumstances:

Service providers we use

We use a small number of trusted third-party services to operate our website and deliver our services. These providers process your data on our behalf and are bound by contractual obligations to protect it:

• Netlify or Formspree — processes form submissions submitted through our website
• Google (Analytics, Tag Manager) — website analytics and tag management
• Meta (Facebook/Instagram) — advertising measurement via Pixel and Conversions API
• Calendly — appointment scheduling for strategy calls and audits

Legal requirements

We may disclose your information if required to do so by law, regulation, legal process, or government request — or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of AdGenisPro, our clients, or others.

Business transfers

In the event that AdGenisPro is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to analyse traffic, measure performance, and improve your experience. Here is a plain-language breakdown of what we use:

You can control cookies through your browser settings. Note that disabling certain cookies may affect how parts of our website function. Most browsers allow you to refuse cookies, delete existing cookies, and be notified when new cookies are set.

We do not currently respond to Do Not Track (DNT) signals, as there is no consistent industry standard for handling them.

How Long We Keep Your Data

We retain personal information only as long as necessary for the purposes it was collected, or as required by law:

• Audit request and contact form submissions — retained for up to 24 months from the date of submission, or until you request deletion
• Email correspondence — retained for up to 36 months from the last correspondence, or as required for legal or compliance purposes
• Analytics data — Google Analytics data is retained for 14 months (our account setting). Aggregated, anonymised analytics data may be retained indefinitely.
• Calendly booking data — subject to Calendly's own retention policy. We retain notes from calls for up to 24 months.

When data is no longer needed, we delete it securely or anonymise it so it can no longer be linked to you.

Your Rights

Depending on your location, you have various rights regarding your personal information. We honour all of the following:

For all users (Canada — PIPEDA)

• Right to access — You can request a copy of the personal information we hold about you
• Right to correction — You can ask us to correct inaccurate or incomplete information
• Right to withdraw consent — Where we process data based on consent, you can withdraw it at any time
• Right to complain — You can file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca

For California residents (CCPA / CPRA)

• Right to know — You can request disclosure of the categories and specific pieces of personal information we've collected about you
• Right to delete — You can request deletion of personal information we've collected, subject to certain exceptions
• Right to opt out of sale — We do not sell personal information. This right is automatically satisfied.
• Right to non-discrimination — We will not discriminate against you for exercising any of these rights

For EU/EEA/UK residents (GDPR / UK GDPR)

While our primary markets are Canada and the United States, we acknowledge GDPR rights if you are based in the EU, EEA, or UK:

• Right of access, rectification, erasure, portability, and restriction of processing
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your local Data Protection Authority

Third-Party Services & Their Privacy Policies

Our website integrates with the following third-party services. Each has its own privacy policy and data practices which are separate from ours:

• Google Analytics & Tag Manager — policies.google.com/privacy
• Meta (Facebook / Instagram) — facebook.com/privacy/policy
• Calendly — calendly.com/legal/privacy-notice
• Netlify — netlify.com/privacy
• Formspree (if used) — formspree.io/legal/privacy-policy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their policies.

Links to other websites

Our website may contain links to external websites. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the content or privacy practices of any external sites.

Contact & Privacy Requests

For any questions about this Privacy Policy, to exercise your rights, or to make a privacy complaint, contact us:

We aim to respond to all privacy requests within 30 days. If your request is complex, we may require up to 60 days and will notify you of the extension.

If you believe we have not adequately addressed your concern, you have the right to escalate to the relevant supervisory authority in your jurisdiction:

• Canada: Office of the Privacy Commissioner — priv.gc.ca
• California, USA: California Privacy Protection Agency — cppa.ca.gov

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify active clients by email where the changes materially affect how we process their data

We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you disagree with any changes, you may request deletion of your data by emailing hello@adgenispro.com.